Data protection policy

Ci444 Privacy Policy — Your information is completely safe with us

Ci444 treats the privacy of your personal data as a top priority. This privacy policy explains how your information is collected, used, and protected. By using the platform, you consent to this policy.

Last updated: January 2026
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Why ci444 Is your data safe?

Here is an overview of the measures ci444 has taken to protect your personal and financial information.

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. Maximum security is ensured at every stage of data transfer.

KYC Data Protection

National ID and passport information submitted for KYC verification is stored in an encrypted vault. Only authorized personnel may access this data when strictly necessary.

Not sold to third parties

Ci444 never sells or rents your personal data. Your information is not shared with any third party outside the scope of this privacy policy.

Secure data storage

All data is stored on internationally certified servers with regular backups. Firewall and intrusion detection systems remain active 24/7.

Cookie Transparency

Ci444 is transparent about which cookies it uses and why. You have the right to disable non-essential cookies, and we respect that choice.

GDPR Compliant Policy

Our privacy policy follows international GDPR standards. Ensuring you have full control over your own data is our commitment.

1. Introduction & Scope

By using the ci444.vip website and mobile platform, you agree to this privacy policy. ci444 is an internationally licensed online gaming platform that provides entertainment to players in Bangladesh with the highest standards of security. Our privacy policy is built in accordance with international standards.

This privacy policy applies to all ci444 services, websites, mobile apps, and customer support. We believe transparency is the foundation of trust, which is why our privacy policy is written in plain language so every member understands how their data is managed.

This privacy policy is available in both Bengali and English. In the event of any inconsistency, the English version shall prevail. The latest version is always available at ci444.vip.

2. What Information We Collect

Ci444 only collects the information it needs. We never ask for unnecessary personal data. The following information may be collected during registration, transactions, and platform use.

Data type Example Purpose
Identity information Name, date of birth, national ID KYC Verification
Contact information Email, mobile number Account Management
Financial Information Mobile banking number, transaction history Payment processing
Technical information IP address, device information, browser Security
Usage data Game history, login times, session data Service Improvement

Sensitive data such as passwords are always stored in hashed form. No ci444 employee can view your password.

3. How Your Information Is Used

Ci444 uses your data solely for specified purposes. We never use your information in ways that go against your interests, and every use of your data is backed by a lawful basis.

  • For account creation, verification, and management
  • For processing deposits, withdrawals, and other transactions
  • For providing customer service and technical support
  • To prevent fraud and ensure account security
  • To fulfill Anti-Money Laundering (AML) legal obligations
  • To personalize your platform experience
  • To comply with applicable laws and regulatory requirements
  • To keep you informed about new services and promotional offers (only with your consent)

Ci444 never sells your data to advertising services. You can opt out of marketing communications at any time.

4. Information Sharing Policy

Ci444 never sells or rents your personal data. In limited circumstances, data may be shared with specific partners — and in every case, data protection agreements are in place.

  • Payment provider: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions
  • Game providers: Limited user data may be shared for game service purposes
  • Regulatory authority: Data may be shared with government agencies to meet legal obligations
  • Law enforcement: Information required by court order or investigation is provided as necessary
  • Technology service provider: Data is securely shared with cloud storage and cybersecurity partners

All third-party partners are contractually bound to uphold ci444's privacy standards. Any breach will result in immediate termination of the partnership.

5. Cookies & Tracking Technologies

Ci444 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience and keep the platform running smoothly.

  • Essential cookies: For login sessions, security, and core functionality — cannot be disabled
  • Functional cookies: To remember your language preference and game settings
  • Analytics cookies: To understand site performance and usage patterns
  • Marketing cookies: To show relevant offers — with an option to opt out

Most cookies can be managed through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6. Data Retention Period

Ci444 does not retain your data longer than necessary. Once legal obligations and business requirements are fulfilled, your data is securely deleted.

  • Active account data: for the full duration the account remains active
  • Transaction records: 5 years from the date of the last transaction
  • KYC documents: 5 years after account closure (AML legal requirement)
  • Customer service conversations: up to 3 years
  • Technical log files: up to 12 months
  • Marketing consent: removed immediately upon opt-out

The standard retention period may be extended during legal investigations or dispute resolution proceedings. The individual concerned will be notified in such cases.

7. Your Rights

Under ci444's privacy policy, you hold several important rights over your own data. Contact our support team to exercise any of these rights.

1
Right to access

You can ask to know what information we hold about you.

2
Right to rectification

You can request correction of inaccurate or outdated information.

3
Right to erasure

You can request deletion of your data under certain conditions.

4
Right to restrict processing

You can restrict the use of your data for specific purposes.

5
Data portability

You may request a copy of the data we hold about you.

6
Right to Object

You can object to the processing of certain data.

Ci444 will respond to rights requests within 30 days of receipt. For complex cases, this may extend up to 90 days, but you will be notified in advance.

8. Security Measures

Ci444 follows the highest industry security standards to protect your data, ensuring protection on both technical and organizational levels.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Passwords are hashed and stored using the bcrypt algorithm
  • Two-factor authentication (2FA) is available on all accounts
  • Firewall and DDoS protection are active around the clock
  • Regular third-party security audits are conducted
  • Automatic alerts are sent for suspicious activity
  • Staff access to data is role-based and limited

In the event of a security breach, ci444 is committed to notifying affected users and the relevant regulatory authority within 72 hours.

9. Protection of Minors

Ci444 is strictly for individuals aged 18 and above. Account registration by minors is completely prohibited. We actively work to prevent underage access to the platform.

  • Age verification is mandatory at registration
  • Proof of age documents must be submitted during the KYC process
  • Accounts suspected of underage use are suspended immediately
  • No personal data from minors is intentionally collected
  • Information on parental control tools is available through support

If you become aware that a minor is using ci444, please notify our support team immediately. Protecting minors is one of our highest priorities.

10. Changes to Privacy Policy

Ci444 reserves the right to update this privacy policy when necessary. Changes may occur due to legal updates, new services, or technical developments.

  • Significant changes will be communicated via email or platform notification
  • Minor changes may take effect without prior notice
  • Continued use of the platform after any changes is considered acceptance of the updated policy
  • The latest version is always available at ci444.vip/privacy-policy

If you do not agree to the updated privacy policy, you may request account closure. In that case, you will have the opportunity to withdraw any outstanding balance.

11. Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact ci444's Data Protection Team. We aim to respond as promptly as possible.

  • Live chat: Use the platform's live chat for 24/7 instant support
  • Email: [email protected] — Responses are typically provided within 24 hours
  • Data request: Requests to access, correct, or delete data are processed within 30 days
  • Complaints process: An initial response to complaints is provided within 7 business days of receipt

If you are not satisfied with ci444's response, you have the right to lodge a complaint with the relevant data protection authority in your country. We cooperate fully with all regulatory complaints.

Your Data protection Assurance

At ci444, your data belongs to you. Our promise is simple — transparency, security, and respect.

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Play safe, Enjoy with peace of mind

Ci444's privacy policy ensures the highest level of protection for your data. Join our trusted platform today and enjoy gaming with complete peace of mind.

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